In Indonesia's Balikpapan port, two sets of GENMA fixed grab handling cranes stand at the forefront of the customer's terminal, skillfully extending their "arms" and opening their "hands" to unload a large amount of coal from cargo ships. With the help of a complete conveyor system, these cranes ensure a steady supply of electric coal to the customers' smelting plants.

      The two sets of GENMA fixed grab handling cranes (handling cranes in short) used in the port are customized by Rainbow Heavy Machines (RHM) for the Indonesian customers. Having been in operation for a year, the cranes have received high praise from operator Fac Willi, who stated, "The GENMA handling crane is an excellent product with stable and efficient operation, and excellent comprehensive performance."

      · Anti-shake control technology is applied to ensure safety and stability

      GENMA handling cranes use the brand's self-developed crane design system. Through secondary development of the calculation software, the system realizes the integration and application of such techniques as the mechanical analysis of steel structure, motion interference check of the boom system, and stability calculation of the whole machine, which allows the whole machine the advantages of light weight, reasonable force and high stability.

      The stability of the equipment is not only closely related to the safety of personnel, but also to the efficiency of the operation. To ensure the operation stability under dynamic working conditions and make the operation more efficient and safer, GENMA handling crane adopts the segmented acceleration and deceleration anti-shaking system to achieve the purpose of anti-shaking by setting acceleration and deceleration points through the program and simulating the operation of "veterans".

      In the segmented acceleration and deceleration anti-shaking system, the acceleration and deceleration rate of the equipment is divided into a number of segments, with each controlled within a certain range to avoid equipment shaking and loss of control being caused by the unstable acceleration and deceleration process. In the end, the lifting, luffing, and rotation mechanisms of the handling crane act more safely, coherently and smoothly. For this, Fac Willi has a deep feeling, "GENMA handling crane features sensitive action, smooth start and stop, and safe and reliable performance. Sitting in the cab, I couldn't feel the shaking of the equipment at all. GENMA handling crane is safe in use!"

      · The semi-automatic operation mode is used to assist an efficient and labor-saving performance

      GENMA handling crane adopts the variable-frequency control technology to realize linkage of all programs via the programming controller. In the grabbing operation, by setting the moving trajectory of the grab, it pairs with the unloading auto-control system to realize automatic unloading, efficiently improve the equipment's operation efficiency, and lower the labor intensity of the driver.
      Like a plus-version assistant, the semi-auto mode enhances the safety and stability in operation, and the predictability of working process. Accurate, efficient, safe and environmental in use, it is a choice friendly to freshmen.
      In the semi-auto mode, GENMA handling crane can complete the cycled loading/unloading operation at fixed spots of 24 grabs per hour, which can unload at least 300t goods per hour. "GENMA handling crane, easy and efficient to operate, has enhanced the (coal) unloading efficiency of our terminal."

      · Professional after-sales services ensure a worry-free use

      Apart from the product itself, GENMA's all-cover and thoughtful supporting services have also profoundly impressed Fac Willi. "GENMA's professional after-sales services can efficiently solve all the after-use problems. What impressed me is that, to help us develop good habits of equipment use and reduce the failure rate, GENMA's after-sales service engineers always patiently explain to us the precautions in equipment use, the analysis and treatment of common failures, and the importance of equipment maintenance in extending the service life of the equipment. GENMA is our friend!"

      Customers' recognition has strengthened GENMA's determination to create a good brand and present good services. For more than ten years, GENMA brand has always been customer-centric, creating value for customers with high-quality products and presenting attentive services to win their trust. In the future, GENMA will promote the innovation and upgrading of products and services in a deeper and comprehensive manner to better meet customer needs and enhance customer satisfaction.